Hatch Guitar Studio Privacy Policy
Last Updated: February 25, 2026
Hatch Guitar Studio (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, submit a form, enroll in lessons, communicate with us, or interact with our services.
1. Information We Collect
We may collect the following categories of information:
• Identifiers: Name, email address, phone number, mailing address.
• Student Information: Student name, age (if applicable), lesson records and progress notes.
• Payment Information: Payments are processed securely through Stripe. We do not store full credit card numbers.
• Communication Data: Information provided when you opt in to receive email or SMS messages.
• Technical Data: IP address, browser type, device information, and website usage data.
• CRM Data: Information stored in our customer relationship management system (LeadConnector / HighLevel).
2. How We Use Information
We use your information to:
• Schedule and provide music lessons.
• Process payments and manage billing.
• Send lesson reminders, scheduling updates, and service-related notifications.
• Send marketing emails or SMS messages only when you have provided express consent.
• Improve our services and customer experience.
• Comply with legal and regulatory requirements.
3. SMS & Email Communications (TCPA Compliance)
If you opt in to receive SMS or email communications, you provide express written consent to receive recurring messages from Hatch Guitar Studio. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may unsubscribe from marketing emails by clicking the unsubscribe link in any email. Consent is not a condition of purchasing services.
4. How We Share Information
We do not sell personal information. We may share information with trusted third-party service providers solely for business operations, including:
• Stripe (payment processing)
• LeadConnector / HighLevel (CRM and communication platform)
• Email and SMS delivery providers
• Website hosting providers
These providers are contractually obligated to safeguard your information.
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is 100% secure.
7. Your Privacy Rights
Depending on your state of residence, including Utah under the Utah Consumer Privacy Act (UCPA), you may have the right to request access to, correction of, or deletion of your personal data. To exercise your rights, contact us using the information below.
8. Children’s Privacy
We provide music lessons to minors. Personal information for individuals under 18 is collected only with parent or guardian consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
11. Contact Information
Hatch Guitar Studio
Email: hatchguitarstudio@gmail.com
Phone: 801-515-4595
Website: https://www.hatchguitarstudio.com/